Refund policy

How do I return my order under this satisfaction guarantee?

To return an online purchase, Please go to Return My Order for further assistance.
Is there a time limit for returning an item?
We are pleased to offer what we believe is one of the best return policies in the industry. All returns are reviewed and considered on a case-by-case basis. Some returns will be authorised/refused at...
Great customer service & double guarantee
ImperialHousewares.com guarantees your satisfaction on every product we sell with a full refund. Whilst all items can be returned, the following must be returned within 14 days (from the date received.